SMS TERMS & CONDITIONS

SMS Terms & Conditions
Vault Design Incorporated

Effective Date: April 1, 2025

Vault Design Incorporated ("Vault," "we," "us," or "our") is committed to ensuring transparent and secure communication with our customers. By opting in to receive SMS messages from Vault, you agree to the following terms and conditions.

1. SMS Consent Communication

The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Vault, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Project updates and scheduling

  • Service-related notifications

Example: "Hello, this is a reminder of your upcoming consultation with Vault Design Incorporated on [Date] at [Time]. Reply STOP to opt out."

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per month related to service updates, billing, or scheduling.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your carrier's pricing plan.

5. Opt-In Method

You may opt-in to receive SMS messages from Vault in the following ways:

  • By submitting an online form

  • By providing verbal consent during a consultation

  • By checking the SMS consent box on a service agreement form

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by:

  • Replying "STOP" to any message received

  • Contacting us directly at sales@vaultdesigninc.com or (224) 856-5008

7. Help and Support

If you are experiencing any issues with our SMS services, reply with the keyword "HELP" or contact us at sales@vaultdesigninc.com.

8. Standard Messaging Disclosures

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms & Conditions] pages.

  • Message frequency may vary.

For further assistance, contact us at: Vault Design Incorporated
885 Schneider Drive, Suite 1, South Elgin, IL 60177
Email: sales@vaultdesigninc.com
Phone: (224) 856-5008